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Sometimes, you just can’t seem to find the right answers to your benefits questions. Use the resources below to get the answers you need and access your benefits year-round.
MyChoice Mobile App
Ask Sofia! She’s available all day, every day, even through the MyChoice Mobile App. If she is unable to assist or you need to talk to a person regarding your benefits, Member Services are available from 8:00 a.m. to 8:00 p.m. EST. Member advocates can be reached at 844-540-0444, prompts 1,1,1. Your HSA and FSA balances, claims submission and account details will also be in the mobile app!
Sofia, Your Personal Benefits Assistant
Ask Sofia! Think of her like your virtual benefits assistant. She’s available to talk 24/7, and can be found anywhere your benefits choices are. Ask her a question, and she’ll point you in the right direction.